International Insurance
International Insurance Support
We help international patients navigate healthcare coordination and insurance-related requirements in the Philippines.
Insurance pathways
Choose your insurer.
Insurer names identify the plan you hold; they do not indicate a confirmed partnership or network status.
Insurance pathway
AXA
Coordination and verification support for AXA policyholders seeking care in the Philippines.
Insurance pathway
Cigna Global
Coordination and verification support for Cigna Global policyholders seeking care in the Philippines.
Insurance pathway
Bupa
Coordination and verification support for Bupa policyholders seeking care in the Philippines.
Insurance pathway
Aetna International
Coordination and verification support for Aetna International policyholders seeking care in the Philippines.
Insurance pathway
Pacific Cross
Coordination and verification support for Pacific Cross policyholders seeking care in the Philippines.
What to expect
How insurance coordination works.
Every plan has its own rules. Here is how we help you move through them.
Insurance pathway introduction
If you hold an international health plan, we can help you navigate healthcare coordination and insurance-related requirements in the Philippines.
What we can help coordinate
Gathering the information needed for insurance verification, identifying appropriate providers, coordinating appointments, treatment planning and follow-up, and arranging travel, accommodation and recovery support where needed.
Verification process
Your benefits, eligibility, and any pre-authorization requirements must be verified before treatment. Verification is subject to your insurer’s review.
Pre-authorization
Many plans require pre-authorization for certain treatments. We help identify and support this step before care.
Provider coordination
We coordinate with appropriate providers. Whether a provider participates with your plan or offers direct billing must be confirmed for each case.
Patient responsibility
Deductibles, co-payments, excluded services, and upfront payment may apply depending on your plan. These are reviewed during verification.
FAQ
Common questions.
Straightforward answers about coverage and coordination.
Is my plan accepted?
Acceptance depends on your plan, the provider, and your insurer’s approval. This is confirmed during verification.
Will my treatment be direct billed?
Direct billing is not guaranteed. It depends on your plan, provider participation, and required approvals.
Do I need pre-authorization?
Many plans require pre-authorization for certain treatments. We help identify and support this step before care.
What information do you need?
Your policy details, identification, and any relevant medical information.
Coverage, eligibility, authorization, direct billing, and patient responsibility depend on the patient’s plan, benefits, provider participation, and required approvals. Insurance verification is required before treatment.
If you are experiencing a medical emergency, contact local emergency services or go to the nearest emergency department immediately. This website is not an emergency response service.
Find out what your plan may support.
Share your situation and a coordinator will help you understand next steps.
International medical concierge and healthcare coordination from BGC, Philippines.
© 2026 JD Medical & Travel. BGC, Philippines.
JD Medical & Travel provides healthcare coordination services. Clinical care is delivered by licensed healthcare professionals and facilities. Insurance coverage and eligibility are subject to verification.